Sustainability Policy

Located in the historic Sirkeci district, Meg Hotel places environmental, social, cultural, and economic sustainability principles at the core of all our activities; operating with legal compliance, transparency, accountability, and continuous improvement principles.

1) Environmental Responsibility (Energy, Water, Waste, Chemicals, Biodiversity)

• Energy management: Use of LED, sensors, timers, and renewable sources.
• Water management: Low-flow fixtures, dual-flush systems, quick leak repairs.
• Waste management: Source separation, reduction of single-use items, proper disposal of hazardous waste.
• Chemical management: Controlled dosing, safe storage, training.

2) Social and Cultural Sensitivity

• Collaboration with local communities; donations/campaigns and employment support.
• Integration of local culture into the hotel experience.
• Encouragement of employee volunteer activities.

3) Economic Sustainability

• Priority to local sourcing, preference for products with low life-cycle cost.
• Process improvements focused on efficiency and cost savings.

4) Guest Satisfaction, Safety, and Engagement

• Resolution of complaints and suggestions impartially and confidentially.
• Encouraging guests to contribute to energy/water saving and waste management.
• Compensation for grievances.

5) Quality Management

• Compliance with hygiene and food safety standards.
• Continuous improvement of processes.
• Regular training of staff.

6) Human Rights and Employee Rights

• Full compliance with business ethics and human rights.
• Rejection of all discrimination, principle of equality and diversity.
• Career development and open internal communication channels.

7) Occupational Health and Safety (OHS)

• Providing a safe working environment.
• OHS training and drills.
• Ensuring suppliers comply with OHS rules.

8) Risk and Crisis Management

• Emergency plans and updates.
• Emergency training for staff.

9) Universal Access (Accessibility)

• Improving accessibility despite limitations of the historic building.
• Transparent disclosure of current status.
• Gradual improvements and staff awareness.

10) Women's Rights and Gender Equality

• Equal pay for equal work.
• Supporting women's participation in workforce and management processes.
• Zero tolerance for harassment and violence.

11) Prevention of Harassment and Discrimination

• Zero tolerance for all discrimination and harassment.
• Secure and confidential reporting mechanisms for allegations.
• Implementation of disciplinary processes in case of violations.

12) Child Rights and Protection

• Zero tolerance for child labor.
• Training to prevent child abuse.
• Reporting suspicious situations to management and authorities.

13) Sustainable Procurement

• Priority to certified, local, and eco-friendly products.
• Reduction of packaging and recyclability.
• Joint development and performance monitoring with suppliers.

14) Continuous Improvement and Monitoring

• Annual targets for energy, water, waste, and complaint indicators.
• Policy updated at least once a year.
• Collecting feedback from stakeholders.